How SMS Opt-In Works · Cómo funciona el consentimiento

This page documents the Las Jefitas Appointment Notifications opt-in flow. · Esta página documenta el proceso de consentimiento de SMS.

Step 1 — Booking form disclosure

English: When a consumer books a cleaning on lasjefitas.com or a participating business's booking page (example: lasjefitas.com/tidy-rose), the form displays an unchecked consent checkbox directly above the submit button with this disclosure:

By booking you agree to receive appointment texts from Las Jefitas (confirmations & reminders). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. SMS Terms · Privacy

Spanish version shown to Spanish-language users: "Al reservar, aceptas recibir mensajes de texto de Las Jefitas sobre tus citas (confirmaciones y recordatorios). Frecuencia varía. Pueden aplicar tarifas de mensajes y datos. Responde AYUDA para ayuda, ALTO para cancelar."

The checkbox is never pre-checked. Consent is not a condition of purchase — bookings can also be arranged by phone.

Step 2 — Phone verification (double opt-in)

English: After submitting the form, the consumer receives a one-time 6-digit code by text and must enter it to complete the booking. No appointment is created — and no further messages are sent — unless the code is confirmed. Each consent event is recorded with a timestamp, IP address, language, and the exact disclosure text shown.

Step 3 — Ongoing messages & opt-out

English: After opt-in, the consumer receives only appointment-related messages: confirmation, a reminder ~24 hours before each visit, and schedule-change notices. Reminder messages include opt-out language. Replying STOP (or Spanish ALTO) to any message immediately stops all texts platform-wide; a single confirmation of the opt-out is sent. START / EMPEZAR re-enables messages, and HELP / AYUDA returns support contact information. Messages are sent only between 8:00 AM and 9:00 PM local time.

Business owner opt-in

English: Cleaning business owners consent during account onboarding via a signed form containing the same disclosure, covering new-booking alerts, daily schedule digests, and login codes. Owners may opt out the same way (STOP/ALTO) at any time.

Questions: [email protected] · SMS Terms · Privacy Policy